Shipping & Delivery

Here are a few things to consider while you wait for your order:

  • We ship in business days. Monday - Friday, excluding national holidays.
  • Shipping starts from the date you received the “Your Order Has Shipped!” email.
  • Orders usually ship the same day and usually arrive within 3-5 business days
 
  1. How much is shipping?

    Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a national network of shipping partners ( DHL, couriers please, fast track) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

  3. Where does my order ship from?

    All orders from our warehouse in Helensvale, Queensland, Australia.

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